How do I purchase a case?

You may either purchase a case or try one for free by visiting our cases page, selecting your desired action, and proceeding to checkout. We accept all major credit cards, and a login is required. We will not save your information for any reason, and will not contact you directly in the future. The login is in place for your own security during the checkout process, and to facilitate the delivery of supplemental materials.

How do I get my teacher's guide?

Upon purchasing a case, you will receive an automatically generated email containing a link to download your specific case summaries. These documents will enable you to have a "cheat sheet" handy as you lead a class through the program. For security reasons, this link can be accessed only by the purchaser, through the email address provided.

What's the minimum technical spec required to run BioInvestigators?

Mac: G4 or faster machine, with Flash 9 installed. Audio is required for gameplay.

PC: P4, 1 gHz or faster machine, with Flash 9 installed. Audio is required for gameplay.

Who do I contact with technical problems?

Technical problems can be addressed by filling out a form on our feedback page. Please allow up to two weeks for your request to be processed, and provide a valid email address for us to reach you with a response.

Who do I contact with payment problems?

Payment problems can be addressed by filling out a form on our feedback page. Please allow up to two weeks for your request to be processed, and provide a valid email address for us to reach you with a response..

What do I do if my game code doesn't work?

If you are experiencing difficulty with the game code we provided, please fill out a form on our feedback page and allow up to two weeks for us to verify the problem and send you a new one.

Where can I learn more about the field of bioinvestigation?

If you or your students are interested in learning more about the exciting field of bioinvestigation, we recommend you visit the National Institutes of Health, where a wealth of articles and links are available.